Absolutely. Every piece in our collection is carefully authenticated by trusted experts before it reaches you. We take immense pride in curating genuine, beautiful vintage treasures, so you can shop with complete confidence. Our commitment is to offer only authentic, verified designer items — always.

Due to the unique and delicate nature of vintage pieces, all sales are final. We do not offer refunds, returns, or exchanges. Each item is thoughtfully photographed and described to give you a clear sense of its character and condition. If you’d like more details before making your selection, we warmly encourage you to reach out — we’re always here to assist and ensure you feel confident in your purchase.

Order processing times vary. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.

We aim to process and ship your order within 1–3 business days. You’ll receive a tracking number as soon as your package is on its way. Please note that shipping times may vary depending on your location, but rest assured — we’ll keep you updated every step of the way.

Yes, every order is fully insured and shipped with care. We require a signature upon delivery to protect your investment and provide you with peace of mind. In the rare event of a lost or misdirected package, we will support you in filing a claim with the carrier. Once your parcel is signed for and marked as delivered, responsibility transfers to the recipient. To ensure a smooth delivery, please provide a secure shipping address and keep an eye on your tracking updates — we’ll keep you informed every step of the way.

Each piece is individually assessed based on its rarity, condition, and market value. We strive to offer fair, competitive pricing that reflects the uniqueness of our curated collection. Our goal is to bring you beautiful, timeless pieces that you’ll treasure for years to come.

Our collection includes vintage and pre-loved pieces, each with its own unique story and character. We provide detailed descriptions and photographs for every item, highlighting any signs of wear so you know exactly what to expect. If you’d like more details on a specific piece, we’re always happy to provide additional photos or information.

Vintage pieces deserve a little extra love. We recommend storing your bag in a dust cover when not in use, avoiding prolonged sun exposure, and keeping it away from moisture. For cleaning, use gentle, professional products or consult a luxury leather specialist. If you ever need care tips, we’re happy to advise!

Absolutely — we love helping our clients find their dream piece. If you’re looking for something special, feel free to contact us with your request. We’ll do our best to source it for you through our trusted network.