Terms of Service & Privacy Policy
Terms of Service
Welcome to Cerise!
By accessing and using our website, you agree to be bound by these Terms of Service. Please read them carefully.
Use of Site
Our website and its contents are intended for personal, non-commercial use only. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Product Descriptions
We strive for accuracy in our product listings, including descriptions, photos, and pricing. However, vintage items are unique by nature and may show signs of wear. We do our best to represent each item clearly.
Purchases
By placing an order, you agree that:
- All sales are final.
- Payment is due at the time of purchase.
- We reserve the right to cancel or refuse any order.
Intellectual Property
All content on this site — including images, text, and logos — is the property of Cerise and may not be used without permission.
Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or purchases.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our site constitutes acceptance of any changes.
Thank you for choosing Cerise.
Privacy Policy
Your privacy matters to us.
At Cerise, we are committed to protecting your personal information and respecting your privacy.
Information We Collect:
When you browse our store or make a purchase, we collect personal information such as your name, email address, shipping address, payment details, and phone number. We also collect data about your visit, like your IP address, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information:
• To process and fulfill your orders
• To provide customer support
• To improve and personalize your shopping experience
• To send you updates, offers, and promotions (if you opt in)
• For advertising and retargeting purposes, using cookies and tracking tools
Cookies and Tracking:
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and show you personalized ads.
These tools may collect data such as your browsing behavior on our site and help us display ads that are relevant to you on platforms like Google, Meta (Facebook & Instagram), Pinterest, and others.
You can manage your cookie preferences through your browser settings at any time, or opt out of targeted advertising by visiting:
• Network Advertising Initiative Opt-Out
Third-Party Services:
We partner with trusted third-party services (like Shopify, payment processors, shipping carriers, and advertising platforms). These partners have their own privacy policies that govern their handling of your data
Your Rights:
You have the right to access, update, or delete your personal information at any time. If you’d like to exercise these rights, please contact us at info@ceriseboutique.com.
Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted here, and your continued use of our site signifies your acceptance of these updates.
Thank you for trusting Cerise.
Shipping Policy
Carefully packaged, fully insured, and delivered with care.
Processing Time:
Orders are processed within 1–2 business days.
Shipping Methods:
We ship worldwide with trusted carriers. All shipments are fully insured and require a signature upon delivery.
Tracking:
You will receive tracking information once your order has shipped. Please monitor your tracking to ensure successful delivery.
International Shipping:
Customs fees and import duties are the responsibility of the buyer. Delivery times may vary depending on your location and customs processing.
Lost or Delayed Packages:
In the rare event of a lost package, we will assist you in filing a claim with the carrier. Once your order is marked as delivered and signed for, responsibility transfers to the recipient.
Return & Refund Policy
All sales are final.
Due to the nature of vintage and pre-owned items, we do not accept returns, refunds, or exchanges.
We provide detailed photos and descriptions of every item to help you make an informed purchase. If you have any questions about a piece, please contact us before placing your order.
Damaged or Lost Packages:
While we do not accept returns, every order is fully insured. If your package is lost in transit, we will assist you in filing an insurance claim.
We appreciate your understanding and are here to help if you have any questions before purchasing.
Authenticity Guarantee
Authenticity is our promise.
Every item in our collection is carefully authenticated by trusted experts before it reaches you. We work diligently to ensure that each piece is genuine, so you can shop with full confidence.
We do not sell replicas, counterfeits, or unauthenticated items. If you have any questions about the authenticity of a piece, we are happy to share details about our verification process.
Our goal is to offer you beautiful, timeless treasures — always authentic, always with integrity.