Refund policy
All sales are final.
Due to the nature of vintage and pre-owned items, we do not accept returns, refunds, or exchanges.
We provide detailed photos and descriptions of every item to help you make an informed purchase. If you have any questions about a piece, please get in touch with us before placing your order.
Damaged or Lost Packages:
While we do not accept returns, every order is fully insured for your peace of mind. If your package is lost in transit, we will help you file an insurance claim.
We appreciate your understanding and are here to help if you have any questions before making a purchase.
You can always contact us for any return questions at info@ceriseboutique.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, we abide to all EU laws regarding refunds.
Refunds
We do not accept or process refunds or returns. However, if you are not satisfied with your order for any reason, don't hesitate to contact us at info@ceriseboutique.com.